Some of your Questions:

Website Creation & Management (8)

Why can I only choose 3 colors?
We like to use a strong base with dynamic images so that our design team can effectively design your site. The leading market research based on sales and conversions shows that using a "Color Scheme" is the best option if you want to be visually appealing without overburdening the user. See “Color Scheme Building”.
Why do I need to give reference sites?
By looking at your provided reference websites, My Website Rabbit learns what design elements you like and who your competition is. This is part of our team’s insight into your business marketplace and provides the best chance for success.
Can I continue without selecting home, about, contact and service pages?
Yes. Just write in the title and body "Skip This Page". You can also message us if we are online. If not, email us at mywebsiterabbit@gmail.com with your specific requirements and account info.
What are plugin choices?
Currently My Website Rabbit offers 10 hand-selected plugins: WOO COMMERCE, IMAGE GALLERY, REVIEWS, INSTAGRAM FEED, FACEBOOK FEED, TWITTER FEED, BLOG, IMAGE OPTIMIZER, ZOPIM CHAT SERVICE and SEO RESULTS. For any additional choices not listed, please contact us via chat or email mywebsiterabbit@gmail.com once your account is created.
Can I use content from my Existing Website?
Yes. My Website Rabbit can import your entire website content to your new site.
How can I update my website?
If you need additional updates while in the first 30 days they are 100% FREE. Then you earn 1 update every 3 months by our expert team of web developers and website designers. Otherwise you can update the website yourself using our Wordpress administrator panel.
Can I use my own Logo?
Yes. Simply upload a high resolution logo in .PNG, .JPG, .JPEG File format. For best results submit a high resolution image of 1920x1080 with transparent background.
What if I don't have a Logo?
Don't sweat it. My Website Rabbit will select a stock logo for your company. One that stands out and gives a real brand feel to your website.

General (9)

How many pages can I have on my website?
Currently My Website Rabbit has a maximum of 20 pages per website. If you need additional pages, please contact our team at 954-274-6996 for additional support.
How long does it take for Website Rabbit to complete a website?
It will be completed once all your information is submitted using our online system and is approved by our developers. It will take 5-10 business days to complete unless you add more pages or decide to ask for additional website updates.
Can I update my own site?
Yes. You can log back in to your My Website Rabbit account and request an update. Our trained team will discuss updating via our online system(limited to 4 hours of labor per year).
Are the websites you develop responsive?
Yes. We ONLY design 100% responsive websites. If for any reason you find your website not performing in a responsive manner, we will correct the issue quickly and efficiently.
What’s a Plug-in?
Plugin software. There are a great many plugin's that might benefit your business and My Website Rabbit has hand picked the best plugins on the market.
Does My Website Rabbit do SEO for my site?
No. We are only a design, development, hosting, maintenance and update website solution. For SEO services, check out our parent company at www.socialbrim.com for amazing SEO, SEM and SMM services.
Whose name is the domain name registered to?
Your domain name is registered via GoDaddy to our main account.
Can I transfer my domain out at a later date?
Yes! If you wish to transfer the domain out, we will unlock your domain name. Once your domain is released you can transfer it out by calling GoDaddy at (480) 505-8877 or other domain providers. Social Brim facilitates the transfer at a $25 transfer charge.
How do I cancel my subscription?
That’s simple. Use our online cancellation system, chat, email us at mywebsiterabbit@gmail.com or call us at (954) 274-6996 with a request to cancel. You will have to provide us with account info, the relevant domain name, and then we will cancel your website subscription by your next billing cycle. No questions asked!

E-Commerce (2)

Can you develop an Online Store or another type of eCommerce Site?
Yes. We can develop an e-Commerce website using the latest woo-commerce API. We can link it to a merchant service such as Paypal or Square. The only thing you are responsible for on your ecom site is setting up your products on the backend. We will do the rest. If you do have a need for us to configure your products, there is an additional one-time service charge based on the quantity of your products.
What Merchant Service should I use?
We recommend going with trusted sources such as Paypal or Square. Also, regular merchant services require an SSL Certificate which is an additional annual service charge.

Security (3)

What is an SSL Certificate?
SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.
Do I need to get an SSL Certificate?
That depends on what information you collect and/or what merchant you go with for your ecommerce website. We can provide an SSL certificate for an additional $99 yearly service charge.
What are some of the benfiets of an SSL Certificate?
Secures one website Strongest encryption on the market Available in DV, OV and EV SSL Certificates Boosts your site’s Google ranking EV SSL turns browser bar green

Billing (7)

Are there any hidden fees?
No. My Website Rabbit is currently $69 month. If you lock in this rate, you will keep paying that amount. We are planning on increasing the price to $99 per month as demand grows
What am I paying $69 per month for?
Let’s take a look: All initial web development costs are on us. We want to help small businesses expand with a great digital presence. We host your website on our amazingly fast GoDaddy Business Server (valued at $40 per month). We submit your website to Google and other search engines(valued at $97). We do all necessary security updates via Wordpress (valued at $15 permonth). We maintain your website and do updates for you every 6 months(limited to 2 hours of labor).
How does the 30 DAY MONEY BACK GUARANTEE work?
After you create an account, you have instant access to all of My Website Rabbit’s features for 30 days. During this period, you can create as many websites as you want by visiting the Create Website page. If My Website Rabbit does not complete your website in a 5-10 business day period, or refuse to work with you to complete your site, you will be issued a FULL REFUND minus a small $25 domain registration fee if you wish to keep the domain name.
Is the web design and development really FREE?
Yes. Websites are one of the best ways to grow a fledgling business, and one of our missions is to ensure that SMALL BUSINESSES thrive in today’s digital world. However, the plugins set for the My Website Rabbit is limited. For example, you are limited to 10 initial plugin choices, you have to setup your own ecommerce products, etc. Still, we have taken care of everything else to ensure that ourwebsite service is an attractive and affordable option for start-ups and small businesses.
Can I CANCEL AT ANYTIME?
Plans are month-to-month or annual. You can start/stop or make changes to your plan at any time (note –no refunds are given for cancellations or downgrades after the first 30 days).
I don't have a PAYPAL OR SQUARE ACCOUNT. Is this going to be an issue?
No problem. When you are on the Paypal payment screen, select "create account." Then you can pay using a credit card.
Do I have to enter a contract to use your Marketing tools?
All of our tools are designed to be a 1 click activation with no contract, cancel anytime via your dashboard. In order to market your website it had to be developed by My Website Rabbit.

Website Marketing (8)

I'm new to online marketing. What terms do I need to learn?
Here are a few key online marketing terms to get you started: Blog: Short for “web log,” a blog is a collection of online articles that can help drive sales, increase customer engagement and boost your brand’s SEO power. Blogging is considered a form of content marketing. Content marketing: Content marketing drives sales by providing useful, engaging content to your followers and customers. Examples include blogging and email marketing. CTA: CTA stands for Call to Action. Strong marketing content always includes a call to action that tells customers what to do next (e.g., “Click here to grab my free ebook now.”) CTR: CTR stands for Click-Through Rate. Your click-through rate is the percentage of site visitors or email recipients who click your CTA. Domain name: A domain name is the web address customers type into their browser to go to your site, like GoDaddy.com. Strong online marketing starts with a solid domain name. Make sure your domain name suits your brand, establishes your professionalism, and grabs people’s attention. eCommerce: eCommerce means selling products and services online. Even the smallest businesses can set up a website with eCommerce capabilities. Keyword: Keywords are the terms people will most likely use to find your site. For example, if you’re a plumber in New York City, some top keywords would be “plumber,” “plumbing” and “NYC.” Effective online marketing hinges on optimizing your content for specific keywords. Search engines (e.g., Google, Bing, Yahoo) use these keywords to determine which websites to return in search results. Local business listings: Consumers use sites like Yelp, Facebook and Google to search for specific categories in their local area, like “Pizza” or “Nail salons.” For your business to show up in those search results, you need to optimize your local business listings. Opt-in: Opt-in marketing, also referred to as permission-based marketing, means only sending promotions to existing customers and prospects who have given you permission to contact them. Not only is this considered the best practice, there are laws prohibiting businesses from ‘spamming’ people with unwanted emails Segmentation: This is the act of segmenting your customers and prospects into specific groups, such as, people who have purchased gift cards. By segmenting your recipients, you can run more targeted (and successful) email marketing campaigns. SEO: SEO stands for Search Engine Optimization, which is exactly what it sounds like -- optimizing your site for search engines. SEO is vital to achieving high results on Google, Bing, Yahoo! and others. Search engines like these look for keywords and other SEO elements to return the most relevant sites. SEM: SEM stands for Search Engine Marketing, which means paying a search engine (e.g., Google, Bing, Yahoo) to place ads for your business in specific search results. Social media: Social media sites (e.g., Facebook, Twitter, Instagram) aren’t just for individual people. By creating business profiles on social media, your brand can drive more business through engaging content, special offers, and useful information. Social media marketing includes free and paid opportunities.
What are the best online marketing strategies to sell more online?
To drive more sales to your online store, consider investing in search engine optimization (SEO), ad posting and video marketing. The good news: these online marketing strategies are incredibly affordable and have a great return on investment.
What are the best online marketing strategies for business?
To drive more traffic to your brick and mortar business, consider investing in local business listings (you’ll love Get Found), search engine optimization (SEO), ad posting and our social media video marketing. When local people search online for businesses like yours, we make sure they can find you! And don’t underestimate the power of driving repeat business with a strong online presence.
I’m not marketing online at all yet. What’s the #1 step I should take?
Your online marketing strategy hinges on having a strong online presence. If you don’t have a website yet, that’s your first move. Secure a great domain name. Once you have a strong online presence, you’ll be ready to add some online marketing tools to drive more traffic and business. All of our tools are designed to be a 1 click activation with no contract, cancel anytime via your dashboard.
How much should I expect to spend on online marketing for my small business?
Many of our products start at less than $39 a month. So for the cost of a few lattes, you can start driving more business your way. If you’d prefer to have our search engine experts optimize your site for you, we also offer SEO Services (not available in all markets).
How will I know whether my online marketing strategies are working?
Our tools (U.S. only) and Search Engine Visibility products make it easy to see before and after results. Otherwise, a free web analytics tool like Google Analytics can provide valuable information about your website traffic, such as how much is coming from search engines, social media and email campaigns. And with Video Marketing, you can track how many views your video is getting.
How much time do I need to commit to your online marketing tools?
That's probably the best thing. Since My Website Rabbit is dedicated to Small Business performance we have made all of our marketing programs a one click "activate" and forget it. Our expert team will do the rest. -Note- You might have to provide us with specific credentials to track analytics.
Why should I choose My Website Rabbit for my online marketing solutions?
Our online marketing products are easy to use, affordable for any budget and give you all the tools you need in one place — one account, one login. And as always, we offer free support in case you have questions as your business grows. We are also backed by Social Brim's Google search certified specialists.



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